Most of the work we do supports systems people don't think about until something stops working.
A backed-up line, a full pit, or a blocked system doesn't just create a mess — it disrupts operations, slows production, or shuts things down entirely.
We work with the people responsible for keeping those systems running. Sometimes that's a facility manager or plant engineer. Other times it's a homeowner dealing with a problem that needs to be handled right away.
Our work spans three main types of customers. The systems are different. The stakes are different. The approach adjusts accordingly.
Restaurants, hospitals, schools, and multi-property operations deal with ongoing buildup, blocked lines, and systems that require regular service.
When issues develop, they impact more than one space — they affect entire operations.
We work with property managers and facility teams to keep systems functioning and reduce unplanned disruptions.
Industrial systems operate under higher demand and tighter tolerances. Facilities rely on pits, tanks, and process lines to stay clear and operational.
When those systems fail, production is affected immediately.
This work often involves larger equipment, more coordination, and a higher level of planning — including safety requirements and waste handling.
We work with plant managers and engineers to address issues quickly and keep operations moving.
Homeowners usually call when something stops working.
Clogged drains, slow lines, or backups are the most common issues, often caused by grease, roots, or materials that shouldn't be in the system.
These calls are more immediate. The goal is simple — identify the problem and get things working again.
The type of customer changes, but the process doesn't.
Most calls start with a problem that needs to be understood first.
Sometimes the issue is obvious. Other times it takes inspection and experience to figure out what's actually going on.
Our job is to assess the situation, determine the cause, and bring the right equipment to resolve it.
Across these categories, we regularly work with:
Facility managers
Property managers
Plant engineers and operations teams
General contractors
Mechanical contractors and plumbers
Municipal and utility teams
Homeowners
These are the people responsible for keeping systems running — and the ones who call when something isn't.
While we handle a wide range of work, much of our focus is on larger systems where failures have a wider impact.
That includes:
The larger the system, the more important it is to keep it working.
Most customers call when something breaks.
But many of the issues we see — buildup in lines, full structures, restricted flow — develop over time.
Commercial and industrial clients often move toward scheduled maintenance after experiencing a failure. That shift helps reduce emergency calls and keep systems operating more consistently.
Preventive Maintenance ProgramCommercial Sewer Cleaning is based in Indianapolis and works throughout Central Indiana, including Marion County and surrounding areas.
We support commercial, industrial, municipal, and residential systems across the region.
Not every system — or every problem — looks the same.
If you know what you're dealing with, start with the section that fits your situation:
If you're not sure, contact our team and we'll help you figure it out.
